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Report: #1093113

Complaint Review: Sahalie - Warren Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: DawnJulio — John Day Oregon
  • Author Not Confirmed What's this?
  • Why?
  • Sahalie 100 Murray Drive Warren , Pennsylvania USA

Salhalie keeps charging my card $14,95. I have tried to get it stopped. I call them and they tell me it isn't their charge...call my credit card company. Warren Pennsylvania

*UPDATE Employee: Sahalie Complaint

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I placed an order last year and I noticed I was reciving a charge of $14.95.  I called them they said they would credit my card and cancel my membership (which I never applied for).  Now I notice that they started charging again and I haven't gone thru all my statements but am guessing it never was cancelled. (my fault) I called Sahalie this morning and they told me that they charge $14.97 not $14.95 so that is not them.  But my card says NTO Sahalie.  My card shows their number.  They would not help me.  They told me to call my credit card company.  I called them back hoping I would get a different CS rep.  She said they same thing.  I am pretty upset over this.

This report was posted on Ripoff Report on 10/19/2013 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sahalie/warren-pennsylvania-16368/salhalie-keeps-charging-my-card-1495-i-have-tried-to-get-it-stopped-i-call-them-and-th-1093113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Sahalie Complaint

AUTHOR: arand - ()

POSTED: Monday, October 21, 2013

I apologize for the problem you have had regarding the charges for the membership fee and I am sure we can help you resolve this. Please contact us at customerservice@sahalievipplus.com, at your earliest convenience. Include all your contact information, as well as an outline of the issue. Someone will call you back wihtin 24 hours.

Thank you!

Alice

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