Report: #1408522

Complaint Review: SaleGuru - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, October 25, 2017
Updated: Thu, October 26, 2017
Reported By: CREDDEL — Riceville Iowa USA

Author Confirmed

Why?

SaleGuru Internet USA

Phone: 8004351529
Web: https://shopsalesgurus.com/
Category: Beauty Products

SaleGuru Won't respond to multiple requests of send product or issue refund Internet

*Author of original report: Follow up

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I have requested a refund for the product I purchased and have not received. I have made the request several times.

I have gotten one message that is always exactly the same in response to each contact I have made.

I have requested several times for the product to be shipped or a refund to be issued. Neither has happened in the 2 weeks I have been making contact via email.

I tried calling the phone number on my bank statement today. The phone number does not ring at all; I only receive a error tone, indicating my call cannot be completed.

Crystal

Riceville, Iowa

This report was posted on Ripoff Report on 10/25/2017 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saleguru/internet/saleguru-wont-respond-to-multiple-requests-of-send-product-or-issue-refund-internet-1408522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Follow up

AUTHOR: - ()

SUBMITTED: Thursday, October 26, 2017

POSTED: Thursday, October 26, 2017

I finally filled a report with Shopify as well, since they were listed as the platform provider, and therefore having connection to the SaleGuru. In less than 24 hours, I received an email from Catherine Johnson <manager@thesaleguru.com> stating I will be receiving a full refund.

I will follow up again to let you all know if this was successful.

My advice is go ahead and contact Catherine Johnson <manager@thesaleguru.com> requesting a refund, and also get ahold of Shopify customer support https://help.shopify.com/questions

I wish all of you the best of luck in getting your money back! I am very hopeful the message I received this morning will prove to be accurate, and that I also receive a full refund. Good Luck!!

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