SaleGuru I ordered a curling iron from salesguru 7 weeks ago. They took approximately 48 dollars from my account. I still do not have anything to show for the money. Internet

 I ordered a curling iron from salesguru approximately 7 weeks ago and I still have not received it. The money was removed from my account within one hour of placing the order. When I contacted the company I was first told that the post office could not deliver the item to my address and that I should contact the post office. The post office stated that the tracking number given was not registered and that they were not trying to deliver a package. When I bought this to salesguru's attention, they stated that a mistake had been made and a replacement was being shipped. That was over a month ago. I have been trying to get my money back, they won't issue a refund. I have been emailing Andrew Adams, that is the only name I have, he sent me the email response stating that a replacement was being shipped. No response, no refund.