Complaint Review: Samsung -
- Samsung United States
- Phone:
- Web: https://www.samsung.com/us/
- Category: Rebate Scam
Samsung Samsung does not honor the rebate promotions Internet
*Author of original report: Samsung finally paid the rebate
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I bought a Samsung TV from Sam's Club and sent in the $50 Google Play rebate credit along with all of the needed documentaion on March 29, 2018. They came back with "the model number is not qualified for the rebate." I called and wrote multiple times and they finally said the model does qualify. (I sent them a picture of the box that showed the rebate listed right on the front panel.)
After allowing the model number, they told me that I had 10 days to send them the picture of the serial number from the back of the tv. I had sent them this on March 29.
Samsung finally changed the status to "registration accepted" on May 2, 2018. They are supposed to sent the Google Play rebate within two weeks. I checked with them today, July 1, and was told that they are still looking into it and that they have a large backlog of rebates to process..
I believe that Samsung has no intention of paying this rebate. I will update this if they do.
This report was posted on Ripoff Report on 07/01/2018 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/samsung-samsung-does-not-honor-the-rebate-promotions-internet-1449800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Samsung finally paid the rebate
AUTHOR: Douglas - (United States)
SUBMITTED: Monday, July 09, 2018
Samsung honored the rebate a few days ago.
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