SanDisk SanDisk 4 GB SD CARD Defective and No Replacement internet California

I returned my defective 4GB SD Card to SanDisk and followed up with a phone call to verify their receipt of it.  After 3 foreign reps asked ridiculous questions over and over about the package I sent it in...a white envelope - tricky eh?, they gave me the run around. Next, I e-mailed them and got the run around.  The first of many excuses was that the address that I mailed my letter and the defective card to was no longer their address.  Check their website.  It is still the main address on their site on their 'contact' page even today.  After numerous excuses and even blaming me for not 'doing it' right, low and behold they found my letter and card at their address.  It was their address afterall...no kidding!  So, guess what they did with the defective card???  They returned it to me along with their warranty policy.  The card never worked and could not be formatted ever.  They have lost my $$$ permanently and I will be filing a complaint with the Better Business Bureau as I suggest all do.  Companies should not be allowed to steal from consumers.  Please do not support SanDisk's corruption.  Support other companies that deserve your business.  SanDisk is not the only game in town.  They are thieves.