Complaint Review: Santa Barbara Bank&Trust - Santa Barbara California
- Santa Barbara Bank&Trust P.O. Box 60839 Santa Barbara, California U.S.A.
- Phone: 805-564-6200
- Web:
- Category: Banks
Santa Barbara Bank & Trust doing whatever they want with other people's money. Santa Barbara California
*Consumer Comment: Even worse
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Should be ashamed of themselves. Eight people I know have had there income tax refund mailed out instead of direct deposited like they marked on there tax return. No it was not the people putting the account number in incorrectly. All the eight people have verified through there tax returns that the account and routing numbers on there return are correct. Since when does a bank think they can do whatever they want? I also know one of my friends has hired an attorney because she actually works at the bank and takes care of all the ACH deposits. She talked to SBBT and they told her they tried to direct deposit and it did not work. She caught them red handed in a blatant lie. She said no you did not because I work at the bank and take care of all the ACH deposits and you did not attempt to deposit my refund into my bank account and the SBBT representative hung up on her. So Turbotax should also be embarrassed for doing business with such a shady company. Must be nice to think you can do whatever you want with other people's money. No wonder why this country is in shambles with the economy. No control over what banks think they can do. We can only hope that SBBT goes under like all the other shady banks already have out there. Hopefully the California economy has a huge impact on this shady company going under. Hopefully you can sleep at night SBBT.
Lisa
Buffalo, New York
U.S.A.
This report was posted on Ripoff Report on 02/08/2009 02:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/santa-barbara-banktrust/santa-barbara-california-93160-0839/santa-barbara-bank-trust-doing-whatever-they-want-with-other-peoples-money-santa-barba-421677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Even worse
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Monday, February 09, 2009
What makes this even worse is the fact that there is no reason whatsoever for SBBT to ever see or touch your refund. The tax preparation software should allow you to enter your won banks routing number and account, and it should come into your account directly.
This is a scam to lead you to believe that an intermediary bank is required, and that bank charges you a hefty fee which gets split with the tax software company. I am bewildered as to why the IRS lets them get away with this.
If you are using the software that tries to route you through SBBT, just print out your return and mail it in. At this time of year, it only adds about a week to the time you will wait.


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