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Report: #1347583

Complaint Review: Satin Youth cream - Internet

  • Submitted:
  • Updated:
  • Reported By: Dan — Oregon USA
  • Author Not Confirmed What's this?
  • Why?
  • Satin Youth cream Internet USA

Satin Youth cream, Zia skin care cream Satin Youth cream multiple billing of 99.95!!! Internet

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Satin Youth cream, online store Nov 11th, ordered what was advertised as a 1 oz tube of product on a special internet first time user price.  Recieved was a couple of 1/2 oz small tubes.  That is just the start. 2 weeks later on 11/26 I got billed 99.95 on my credit card! Then again on 12/26 I got billed an additional 99.95! I recieved no further product other than the first shipment. Nothing I read on the initial order stated I would be billed that additonal amount, let alone on a recurring basis. I noticed the charges when I looked at my credit card statement.

I called the company, got a representative who told me it was a "14 day trial", that 99.95 is the regular price for their "wonderful" product. He said I did not get back to them to tell them I did not want the product, so they billed me for the full amount, and also set me up for a shipment and billing every month after. When I told him I never recieved any other product they are billing me for, he said to take it up with UPS as his records showed they dropped it off.

This marketing technique is a total ripoff! They do not tell you about this when ordering. I cancelled any future orders, and now I am out $204.85 for a couple of small tubes. I don't even know if it works, I don't care.

 

 

This report was posted on Ripoff Report on 01/04/2017 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/satin-youth-cream/internet/satin-youth-cream-zia-skin-care-cream-satin-youth-cream-multiple-billing-of-9995-int-1347583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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