Satisfaction Enterprises Sunday Enterprises Did not refund contract amount even though cancelled within 3 days Scottsdale Arizona

We foolishly entered into a contract with Satisfaction Enterprises (previously Sunday Enterprises) for discounted travel services.  We paid $2495 for a membership. 

Further research revealed many unhappy customers with the travel products and services.  Although they promised discounted rates, customers indicated that the costs were no lower than KAYAK offered.

The contract contained a cancellation clause that stated we could cancel the contract (within 3 days) and receive a refund of all amounts paid within 10 days of filing the cancellation notice. 

After researching the company, we sent in the cancellation notice within the 3 business days (the notice was sent via expres mail and delivery tracked by USPS).  USPS confirmed the delivery was within 3 business days of the contract date. 

25 days have lapsed and we have not received a refund.  Phone calls go to voice mail.  The company has violated Federal Trade Commission rules regarding the right of recission by not sending the refund in a prompt manner.