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Report: #46694

Complaint Review: Scholastic - Jefferson City Missouri

  • Submitted:
  • Updated:
  • Reported By: Machesney Park Illinois
  • Scholastic 2931 East McCarty St Jefferson City, Missouri U.S.A.

Scholastic Groilier reneged on original agreement accused me of non-payment Jefferson City Missouri

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2 months after they received check are now resending the same products

A phone solicitor assured me that if my grandsons did not tlike the Wild Life Cards I could stop after one month. They did not care for them, but when I called to cancel they told me I had misunderstood and that I would have to take a minimum of 3 months.

I did that and sent them a check in Sept of 2002 for the full payment and a notice to stop the membership. Each month for the next two months I received letters adding late charges to that total, and more cards. I realized their billing was never going to catch up in November, so I called. The customer Service rep checked my billing records and I finally received an account statement which read that the account balance was zero and that future shipments were canceled as of 12/12/02.

Then in January I received a package containing the cardboard box for the cards and a package of cards and a notice that I was late in paying for my order. I had never solicited this material and why would I want a second set of the same cards when the boys hadn't even wanted the first set.

I am hoping that it is a matter of poor coordination of systems. Shipping never seems to get any messages from customer services. I sent one shipment back and didn't receive confirmation for 2 months.

This has been such a terrible experience that I am canceling the boys membership to the s****. />
Amelia
Machesney Park, Illinois
U.S.A.

This report was posted on Ripoff Report on 02/24/2003 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scholastic/jefferson-city-missouri-65101/scholastic-groilier-reneged-on-original-agreement-accused-me-of-non-payment-jefferson-cit-46694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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