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Report: #1270239

Complaint Review: score sense - Internet

  • Submitted:
  • Updated:
  • Reported By: tonyt — berlin New Jersey USA
  • Author Confirmed What's this?
  • Why?
  • score sense Internet USA

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i used this company because they offered a credit check service for a $1 for 7 free days ,then to become a member for $39.95 after the 7 free days
 i was going to cancel but forgot , but on the sixth day they billed me $ 39.95 and thought d**n i meant to cancel that , but i looked at the days and it had only been 6 days so i imediatley called them to cancel and tell them they billed me early , well after a 20 minute sales effort by thier employee as to why i shouldnt cancel i did anyway , and he said they would re fund my money in .3-5 days
 well they refunded me a $1
 then i emailed them back that they owed me $39.95 not the original $1 , and they emailed me back saying that it was passed the 7 days and they would not refund me , but they refunded the original $ 1 
 how does that make any sense ??
 stay away from Score sense ,they are a RIP OFF !!!!!

This report was posted on Ripoff Report on 11/25/2015 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/score-sense/internet/score-sense-rip-off-internet-1270239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

taken care of

AUTHOR: - ()

POSTED: Thursday, December 10, 2015

this was resolved , thank you score sense

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

POSTED: Thursday, December 10, 2015

Hi,

 We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 Monday through Friday, 8AM to 5PM CST

 We look forward to assisting you.

 Thank you,

ScoreSense

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