Complaint Review: ScratchGiftClaim.com - Nationwide
ScratchGiftClaim.com Professional Buying Club Professional Discount Club The company whose services were being solicited was discreet about its real business name, however it referred itself as a or the Professional Buying Club or Professional Discount Club. It used ScratchGiftClaim as a vehicle to market its services with the promise of being rewarded with a prize through ScratchGiftClaim if the recipient of the invitation attends a presentation, but it failed to deliver the prize it guaranteed. it also would not provide a contact unless the attendee purchased a membership for $ 5,000. ScratchGiftClaim.com failed to deliver the reward they guaranteed if we attended a presentation. unknown unknown
*Author of original report: Additional Information RE: Report ID # 1448922
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On June 7, 2018 we attended a presentation at the Hilton Garden Inn in O'Fallon, Missouri, based on an invitation we received in the mail that guaranteed we would win a prize from several categories simply if we attended, plus an Amazon GiftCard worth up to $ 100, no purchase required. Each of the guaranteed prize categories was significant in value. We attended the presentation which was a solicitation to join a discount professional buying club that claimed to offer deep discounts on all sorts of purchases, but primarily large home improvement projects and travel.
They promised the presentation would take only an hour and that we would receive the gift for attending immediately after the presentation. However, the presentation took over an hour and half and afterwards, we were matched up with an agent who tried to sell us a membership into the club for $ 5,000 plus annual renewal fees. After matching up the scratch-off number, we were informed that we had won either a three-day, two-night get-a-away including paid-for air travel and paid-for hotel within the continental U.S. OR a seven day cruise, plus the gift card. But, we did not receive the gift then and had to go through a registration process on-line after we returned home.
After receiving the voucher number and registering on-line, and claiming the guaranteed seven day cruise at scratchgiftclaim.com, we received an e-mail notification that we successfully registered and that we would be receiving in the mail the documents and instructions needed to receive the free cruise, and that we should allow seven business days for processing and validation.
The notification also asked us if we had changed our mind and if we wished to join the membership. We did not join, but we were still assured we would be delivered the prize because they stated no purchase was necessary and the reward was guaranteed simply by attending the presentation.
It now has been nearly three (3) weeks and we have received nothing. They would not provide to us any contact information unless we gave them money to become members and the only contact information we were provided was the original claim telephone number 1-855-853-6388 and a no-reply e-mail address of email@example.com. Repeated calls to this phone number have been unsuccessful as nobody answers the phone and no replies can be made to the e-mail address.
It appears the company does not want any non-members or recipients of the guaranteed prized to know anything about the sponsor, the company, or have any contact information with them. In other words, it appears they do not intend to deliver the prize they guaranteed and they do not want us to be able to contact them to inquire about it.
Therefore, at this time, unless we immediately receive the guaranteed prize and/or guaranteed contact information with the company, we must deem this company to be a fraud and a scam to lure people to the presentation by guaranteeing a prize to attend, but then they fail to deliver the prize and they fail to provide any bona fide contact information to reach them. Unless this company immediately makes good on its promise and guarantee, and promptly delivers the prize that they guaranteed, this outfit should be investigated for fraud and illegal business practices and all who incurred time and expense to drive to and attend their presentations should be promptly rewarded with the prize that was guaranteed to them, plus compensatory damages as well.
This report was posted on Ripoff Report on 06/25/2018 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/scratchgiftclaimcom/nationwide/scratchgiftclaimcom-professional-buying-clubprofessional-discount-clubthe-company-who-1448922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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