Scribble Pen Scribble Pen scam, do not give them your money! San Francisco CA

I pre-ordered the scribble pen on 11/22/2016 after my manager, a creative director sent an email to our whole team telling us all about it and how he just pre-ordered his. After a month, I emailed customer support asking where my pen was. They sent me to some tracker page on their site and asked me to in put my address, so I did. After another month of nothing I was angry and felt tricked so I emailed them again, this time asking them to cancel my order and refund my money. This was before they updated their site to include their awful terms of service that basically tells you they will take your money and never return it. So, the responded saying they will refund my money, it takes 30 days. After another month of nothing,

I emailed them nonstop, demanding my money, trying to get a response but at this point they just directed me to their BS terms of service. A few months go by and I reached out to them again, this time getting no response. I tried to dispute this with my bank and with PayPal, both unsuccessfully since I had waited too long. So now I'm out $264. I have no idea how many people fell for this scam, how much money they've stolen or how they're able to so easily get away with this - but their site is still up, and they're still accepting payment from unsuspecting victims... someone needs to shut them down. I complained to the BBB and filed a complaint with FBI.. both dead ends. I hope someone is able to bring these horrible people down.