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Report: #1150283

Complaint Review: Sears Air Duct Cleaning - Lorton Virginia

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  • Reported By: doug596 — Kensington Maryland
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  • Sears Air Duct Cleaning 8922 Telagraph Rd Lorton, Virginia USA

Sears Air Duct Cleaning 703-339-5888 Taking advantage of the elderly Lorton Virginia

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My elderly mother called Sears to have the Ducts cleaned on her house for $154.95.  When they were done they charged her $2,550.

They told her she had mold in the humidifier. I hasn't been conected or work for more than 20 years. There was no water source. But they said she had mold.

There had her sign to authorze the work without explaining the cost. She is unable to read the fine print. They charged $450 to clean the blower mortor. $1200 for 2 UV Lights. $250 for lifetime filters(which she told them she did not want but put it on the paperwork anyway) and many more unnessary charges

When I called customer srvice all they said was that they had signed paperwork and that If I was worried about her I should have been there. This is not the Sears I knew when I was growing up.

She has terminal Cancer and they sold her lifetime Air filters. No concious. No Integrity.

Sears needs to do the right thing.

This report was posted on Ripoff Report on 05/28/2014 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-air-duct-cleaning/lorton-virginia-22079/sears-air-duct-cleaning-703-339-5888-taking-advantage-of-the-elderly-lorton-virginia-1150283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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