Sears - Air duct cleaning Service is not satisfied Dallas

 What's quoted online is not accurate price. Additional fees will be added which is outrageous. They did arrived on time. Tech tried to get me to pay him side money to do extra work without reporting to Sears. Then convinced me to do ac coil cleaning and I originally called just for air ducts. I agreed to service since house was old and never done. Tech turned off ac and last one to mess with unit. Next day water was leaking. I called him back and he did comedy later. He couldn't figure out why it was leaking. At that time his manager did what he could to help. A few days later I called spoke to his manager to only be charged for air ducts not ac coils. He originally agreed to refund. Now they refused to return money and wrote letter to my credit card I never called. I have phone log showing I called over 5 times. Manager got rude screamed and yelled. Be aware company will not honor statisation guaranteed. I called within 30 days.