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Report: #1277097

Complaint Review: Sears Canada - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Joe2016 — Quebec Canada
  • Author Not Confirmed What's this?
  • Why?
  • Sears Canada Nationwide USA

Sears Canada Sears Censorship of Reviews Montreal Nationwide

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It looks like Sears Canada website doesn't like to publish negative reviews about its products. I had to post mine a couple of times before it got published on the site (it was rejected the first time), received an e-mail saying my review is live, and I confirmed this. Then I went back a couple of days later and the review was gone. I assume the same thing happens with Sears website for U.S. shoppers. Maybe it's a good idea for people to know they are seeing only the reviews Sears wants them to see, which is misleading. Here is the that Sears published and later removed from its website:

Poor Quality
The sheets softened up some after a wash, but are still pretty rough after three washings. Sometimes people say Egyptian cotton will soften up with washings, but that's just a way to discourage you from returning the product. I no longer buy from Sears website or catalogue - in my experience, too many merchants are using it as a place to dump stuff that wouldn't sell in the store. One pass of your hand on this fabric and you know it's no good. I was too busy to return these sheets within the one month they give you as a reward for paying cash (store card users get three months).
As another reviewer mentioned, they did shrink a lot even though I dried them on the lowest heat setting, however they still almost fit my pillow top mattress though not very well due to the shrinkage. They do not appear to be sateen as advertised, and the thread count is questionable - very grainy. The fabric already has some pills, and the pillowcase is starting to come apart at the seams.

The product is MALIBU 300-Thread Egyptian Cotton Sateen Sheet Set
sears.ca/product/malibu-3...-MALIBU-4-T300 EARN CASH BACK
I can prove I purchased the product from Sears.

 

This report was posted on Ripoff Report on 12/30/2015 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-canada/nationwide/sears-canada-sears-censorship-of-reviews-montreal-nationwide-1277097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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