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Report: #113657

Complaint Review: Sears - citiBank - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Goose Creek South Carolina
  • Author Confirmed What's this?
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  • Sears - citiBank www.sears.com Nationwide U.S.A.

Sears, CitiBank Messed up Credit Rating! Overcharges! Columbus Ohio

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I just read a post about how Citibank messed up someones credit rating by stating they owed more then they did, and they had to settle, etc. I have been there. I am going through the same thing with Citibank right now. The "Customer Service Reps" are SO ignorant and rude! They cussed me out and called me inappropriate names. I made a double payment one month, just to get this card paid off sooner so I don't have to deal with them, and they still called me stating I hadn't made a payment. So I had my bank take care of that, since on my bank statement it showed the payment and the payee.

I never had a problem with Sears until CitiBank took over. I have closed out both my Sears Premier and Sears MasterCard, both of which I have had for over 5 years. I even had to change my phone number because they would call every hour harassing me, and would block their number on the caller id, even when I was UP TO DATE on payment. What is the deal?? I urge anyone who has a card that goes through Citi Bank, to document everything, be careful, and if you can, close it out and go elsewhere.

Ann
Goose Creek, South Carolina
U.S.A.

This report was posted on Ripoff Report on 10/19/2004 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-citibank/nationwide/sears-citibank-messed-up-credit-rating-overcharges-columbus-ohio-113657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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