Complaint Review: sears holding company - California
- sears holding company California United States
- Phone: 1-800-697-3277
- Web: sears.com
- Category: Appliances
sears holding company sears lied overcharged sent to third party California
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Ordered dishwasher from Sears online. Online said delivery would be on a Saturday by a sears delivery team. Called Friday they said i should receive call Sat morning about time for delivery Called Saturday and was told it was delivered to a third party for installation, which was closed for the weekend. I asked to speak to a superior but they didn't have one to help because sears call center is in the Philippians. What i was told i was ordering from my local store which is what i was told online. So i now am told delivery is on Tuesday. Should i mention already took day off work for the first delivery.
Now get a call on Monday from installation place i need to pay 48 more dollars for them to come out because they need to file with county that dishwasher was hooked up correctly. WHAT ??? this is not a new house just switching dishwasher i was told they would not come out until i paid extra and even if i do pay they now cant come out until Thursday. Not sure what happened to sears aid delivery would be on a Saturday by a sears delivery team.
This report was posted on Ripoff Report on 11/27/2017 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-holding-company/california/sears-holding-company-sears-lied-overcharged-sent-to-third-party-california-1413727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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