Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1090248

Complaint Review: Sears Marketplace - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Sears Marketplace Customer — Elk Grove Village Illinois
  • Author Not Confirmed What's this?
  • Why?
  • Sears Marketplace Internet USA

Sears Marketplace Sears Marketplace Censors Negative Feedback About Sellers Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I wrote and submitted a negative review about a Sears Marketplace merchant on their website, and I got the following response:

"Oops, there's a small issue with your review.  Your review wasn't approved.Please just review the product and its features. If you have other concerns, use the 'Feedback' link at the top of every page.. Please revise and resubmit so the world can hear your tale."

My review simply stated the facts around my software purchase from the merchant, only included politically correct wording (e.g. no abusive or foul language), and didn't take any cheap shots at the seller.  This rejection note gives very few if any clues on how to get a review about Sears Marketplace seller published on Sears.com. 

Sears apparently wants to protect their bottom line by shielding their sellers rather than allowing their customers to make informed decisions about doing business with Sears Marketplace sellers.  (This statement is perhaps a cheap shot but I am really frustrated with a company that was a mainstay of my childhood).

The bottom line is that you really need to exercise caution about purchasing from Sears Marketplace merchants since the feedback process isn't transparent like Amazon and similar companies with third party sellers.

This report was posted on Ripoff Report on 10/07/2013 08:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-marketplace/internet/sears-marketplace-sears-marketplace-censors-negative-feedback-about-sellers-internet-1090248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now