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Report: #661211

Complaint Review: Sears Mastercard - Sioux Falls South Dakota

  • Submitted:
  • Updated:
  • Reported By: Jerry — Kiel Wisconsin United States of America
  • Author Not Confirmed What's this?
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  • Sears Mastercard P.O. Box 6282 Sioux Falls, South Dakota United States of America

Sears Mastercard Poor Dispute Department/No backing for consumer Sioux Falls, South Dakota

*Consumer Comment: Everytime?
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Make sure you never need to dispute with Sears Mastercard


Everytime I have called in for a dispute with the credit card, they have not tried to help with charge reversals in any way.  One time they realized that the merchant was a fraud and reversed in my favor and they changed the reversal in the merchant's favor.  When I continued disputing the charge they did give me a credit of $100.00 because by the time they reversed the dispute the charge in the merchants favor, he was out of business. 


Today when I called to dispute the charge they told me to report it to the Better Business Bureau..huh?


They are definitely for the merchant and not the customer. After 21 years they will not be my credit card any longer.

This report was posted on Ripoff Report on 11/12/2010 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-mastercard/sioux-falls-south-dakota-57117/sears-mastercard-poor-dispute-departmentno-backing-for-consumer-sioux-falls-south-dakot-661211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

Everytime?

AUTHOR: Robert - (U.S.A.)

SUBMITTED: Friday, November 12, 2010

POSTED: Friday, November 12, 2010

Everytime you have called with a dispute?  Just how many times have you disputed an item on your Credit Card?

Can you give us a few details on some of the disputes that they denied?

 

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