Complaint Review: Sebastian Escalada - Ann Arbor Michigan
- Sebastian Escalada 3600 Ann Arbor Saline Rd Ann Arbor, Michigan U.S.A.
- Phone: 734-507-1212
- Web:
- Category: BBB Better Business Bureau
Sebastian Escalada, Concession Carts Company, Concessioncartscompany.com Sebastian from Concessioncartscompany sent to me a "half-assed" cart. Ann Arbor Michigan
*Consumer Comment: Not really a Ripoff. Not in my experience.
*Consumer Comment: Seems To Me All Cart Builders Are Crooks
*Consumer Comment: Are you Related?
*Consumer Comment: Hot Dog Cart...Not really a rip-off.
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a cart, the LIMO, from Sebastian. When it arrived, it looked neat, but I found there were too many flaws to the cart after I inspected it. It was not properly insulated, there were leakages, no burner underneath the hot water tank (so no hot water=can't get a health permit for it), no proper gasline connected to start the grill (can't grill hot dogs), gas line leak (what? does he want for me to blow up the city?), no lids or pans were included in the cart (he said he will send them but he never did, if i don't get the pans, how to i steam hotdogs?), no condiments table, d.o.t lights broken, etc. With the justification of these facts, I don't know if it is safe to pull the cart around because it is so poorly made. I need help because I am looking forward to filing a lawsuit against this guy. He ripped me off. I can't cook hotdogs because there are no items to cook them. Basically, he sent me the shell of the cart (it looks nice but I can't use it). I am really upset.
Linda
san jose, California
U.S.A.
This report was posted on Ripoff Report on 02/13/2009 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sebastian-escalada/ann-arbor-michigan-48103/sebastian-escalada-concession-carts-company-concessioncartscompanycom-sebastian-from-co-423827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#4 Consumer Comment
Not really a Ripoff. Not in my experience.
AUTHOR: Valdez - (United States of America)
SUBMITTED: Thursday, August 12, 2010
I have been a customer of Concession Carts Company for over three years now.
I bought my cart new and when I asked the company for the dos and donts concerning the business I can say that everything they have told me was on point!
I got my hot dog cart damaged by a vehicle in a parking lot and needed the sinks to be replace. They have done a great job!! I am very satisfied with my hot dog cart.
With this kind of service I will never go anywhere else!!!
Sincerely,
Mr. McDaniel from Detroit, Michigan

#3 Consumer Comment
Seems To Me All Cart Builders Are Crooks
AUTHOR: hotdogs - (United States of America)
SUBMITTED: Saturday, January 02, 2010
Well i bought one of Ben's carts from Ben's Carts. I drove there to his warehouse, as to were he wanted me to meet him. When I got there he said that he had to go out of town, so I had to meet with someone else. And to find out this so called warehouse they have is empty. No one does business there at all. These carts are made at there house. The brand new cart was in need of some repair already. Very bad workmenship. I had the other guy fix a few things and then I went a head and took the cart. There are still somethings thats not right with the cart, but I can deal with them I guess. The other guy (won't bring his name into it) told me that Ben would send me a bill of sale and a book. Well I have had the cart now for a few months, and I still haven't heard anything from oh Ben. I wonder if there really is a Ben in BEN'S CARTS ????

#2 Consumer Comment
Are you Related?
AUTHOR: Burned In Texas - (U.S.A.)
SUBMITTED: Thursday, July 30, 2009
Clearly Ben,
You are one of the rare exceptions to Sebastian's rule. Maybe because you've spent sooooo much money with him or you're his brother. That's the only thing I can think that would have you saying such nonsense about him. The other complaints that are listed are legitimate and I too have had the exact same complaints. Shoddy workmanship, empty promises, null warranties etc... Shall I go on? And those schematics you're referring to??? Yeah those are bogus as well. And his answer to that was "We changed the design because of blah, blah, blah." He might want inform his clients that the design changes are being made. Spending $6K on something should entitle you to being fully and totally informed wouldn't you say?

#1 Consumer Comment
Hot Dog Cart...Not really a rip-off.
AUTHOR: Ben - (U.S.A.)
SUBMITTED: Tuesday, February 24, 2009
I found this online when doing a google search and want to express my opinion. I have purchased now 8 carts from Concessioncartscompany ie: Sebastian Escalada. I have only good to say as I have owned other carts and never have I had one of this quality for the money. True, they aren't the cadillac of the industry but they aren't the cadillac price either.
All of his schematics are on the website and my best guess is this lady purchased her cart before checking the California Health Codes. In California you must have refrigeration, pressurized water systems and the list goes on and on. The limo, online does not show or come this way. It must be special ordered this way.
I have dealt with Sebastian on several occasions and he has always been very honest and all my Eight carts came the way they are portrayed online.
I hope this lady realizes her error and posts an update.
Ben


Advertisers above have met our
strict standards for business conduct.