Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1408192

Complaint Review: Secret Allure - Englewood Colorado

  • Submitted:
  • Updated:
  • Reported By: Judy — Ironton Ohio USA
  • Author Not Confirmed What's this?
  • Why?
  • Secret Allure 37 Inverness Dr. East Suite 100 Englewood, Colorado USA

Secret Allure They refused to refund my money after I had cancelled the order saying I didn't do it soon enough, and they charged my credit card again even though I had cancelled. Englewood Colorado

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I originally agreed to pay $4.99 each for shipping only for the face cream and eye serum.  No where did it say I was agreeing to pay full price of $89.92 and $84.95 for the products.

When my credit card bill came I saw they had charged me the full price.  I called immediately and cancelled .  They said I could get a refund if I mailed the items back.  They were shipping me another order on the same day I cancelled.  When it arrived I mailed it back to them, but when I checked my credit card bill I saw they had billed me again.

I called again and was told they would not refund the first charges because I had not cancelled soon enough, and it would take at least a month before they could take off the second charges, which were added after I had cancelled.

This is a major rip-off.  I got no satisfactory solution from the company.  I read the original ad for the cream all the way through and no where did it say I was agreeing to pay full price within two weeks and would receive monthly shipments.

This report was posted on Ripoff Report on 10/24/2017 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/secret-allure/englewood-colorado-80112/secret-allure-they-refused-to-refund-my-money-after-i-had-cancelled-the-order-saying-i-di-1408192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now