Complaint Review: Secret Allure
- Secret Allure
- Phone: 1-844-237-4148
- Category: Skin Care
Secret Allure Withdraw money from my account without any reminder or notification Englewood Colorado
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I ordered the 14 day trial offered by Secret Allure on the night of August 9, 2017, over the phone. I gave them my credit card number I thought for the shipping and handling charges. I recieved the products on August 14, 2017. In the box were the 3 items I ordered, with a packing slip with my name and address and the shipping and handleing charges ONLY. No instructions on when or how to return or cancel the items.
On August 24, 2017, I seen a charge of $89.95 on my account. I seen it was for Secret Allure, and that there were 2 additional charges pending for $89.95 & $84.95.
I called the number and spoke to a "customer service" reprensitive who told me that I agreed to that arrangement when I did not cancel the order after 14 days. I was furious. No they do not sent out reminders, that it is in the print of the advetisement and no, they don't tell you over the phone either.
The fact that its NOT a true 14 day trial, which I thought a trial was testing a product, not ordering one, is also a fact that your free trial and how you like the product is not important to them or economical, its the fact that they depend on people like me who works hard, has a life and is not going to remember to cancel a $265.00 product in less than 10 days!
I beleive that I was scammed. I feel like I was robbed. This was my first and last time ever ordering any products offering a free trial. This company needs to be stopped or made to disclose their charges and made required to send notification before and after they withdraw from your account.
This report was posted on Ripoff Report on 08/25/2017 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/secret-allure/internet/secret-allure-withdraw-money-from-my-account-without-any-reminder-or-notification-englewo-1395618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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