REVIEW: Senior Healthcare Consultants Customers & independent consultants can feel confident and secure when doing business with RJR / SHC ~ Senior Healthcare Consultants has a proven track record of developing excellent consultants to aide and advise the ever increasing senior population in relation to healthcare needs and the constantly changing Medicare landscape.

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*UPDATE... Rip-off Report REVIEW: RJR / SHC ~ Senior Healthcare Consultants pledges to resolve complaints. Commitment to Rip-off Report Corporate Advocacy Program & receives a positive rating achieving total customer satisfaction through excellent service...Feel confident & secure when doing business with RJR / SHC serving over a quarter of a million seniors, helping through the mire of Medicare & Supplemental Insurance with "outstanding customer service", commitment by ensuring the needs of the client always come first.

SPECIAL UPDATE: August 16 2013: Senior Healthcare Consultants remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Senior Healthcare Consultants is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Senior Healthcare Consultants has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Senior Healthcare Consultants has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Senior Healthcare Consultants remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com

Rip-off Report REVIEW: EDitor's Comment: Rip-off Report REVIEW: RJR / SHC ~ Senior Healthcare Consultants (www.shcmarketing.com) gets a EXCELLENT RATING in customer support from Rip-off Report and continues to be an industry leader in fulfilling its commitment to provide excellent customer service. RJR / SHC ~ Senior Healthcare Consultants pledges to resolve all valid complaints from former consultants and address representative issues. Initially this EDitor had concerns about RJR / SHC ~ Senior Healthcare Consultants, but after investigating Senior Healthcare Consultants it quickly became apparent that the numbers speak for themselves; with the amount of Clients (SHC has served over a quarter of a million people) there was virtually no negative customer reports found. The minimal number of reports came from former consultants. With thousands of representatives and 250,000+ clients, Senior Healthcare Consultants is bound to be the subject of a certain number of complaints about agent conduct, as well as product or administrative complaints.

Rip-Off's review found such complaints, but importantly also found that RJR / SHC ~ Senior Healthcare Consultants is committed to resolving such complaints quickly and doing everything possible to satisfy its Consultant team as well as their clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is extremely small when put into the context of its large size. Most big companies would never commit themselves like Senior Healthcare Consultants has.

Read our investigative Report and Senior Healthcare Consultants commitment to 100% consumer satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

RJR / SHC ~ Senior Healthcare Consultants provides products and services through independent consultants. Senior Healthcare Consultants has a proven track record of developing excellent consultants to aide and advise the ever increasing senior population in relation to healthcare needs and the constantly changing Medicare landscape. Through meeting directly with seniors and discussing their individual needs and goals a SHC ~ Senior Healthcare Consultant is able to suggest a customized strategy for seniors to avoid the pitfalls of ever increasing medical costs. This EDitor found RJR / SHC ~ Senior Healthcare Consultants' business opportunity is attractive to people from many different backgrounds, and success comes from following their tried and proven systems, and a company that he can feel comfortable giving his stamp of approval to.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Senior Healthcare Consultants/RJR Insurance SHC - Bad news for Agents and Consumers! Dallas Texas

SCH promises a lucrative career providing Medicare Supplement insurance to senior citizens. The key to their recruitment practice is the promise of 4-5 "preset appointments" each day. This companies recruitment practices are of the "Churn 'em and burn 'em" variety. My experience with SHC was a chain of out of pocket expenses, deception, broken promises, and half truths:

1. I paid $299 up front to join the organization. For this I got two binders filled with photocopies and 25 business cards. I was supposed to get an ID Badge, which is part of their "pitch", but after one month I never received it, even though prospect were instructed not to admit me without it.

2. Before starting, I was required to pay $149 for a licensing course; $75 for testing and fingerprinting; and to purchase a web cam ($85) and headset with microphone ($25).

3. I was promised 3 days of web based training followed by two days in the field with an experienced agent, but when the time came, I was told that they couldn't guarantee when I could could be placed on the "training schedule"if I insisted on field training, but I could start right away if I'd agree to web based training only, which I did.

4. The web based training focused solely on the presentation or pitch ( with fully 17% devoted to their ranch in Texas, complete with a powerpoint presentation) I was given no product knowledge or information, which I was expected to acquire on my own. Given the complexities of Medicare and the number of competing products, this made the "training" a joke.

5. The "preset appointments" were a joke as well. Even though I was charged $18 for each appointment,VERY FEW of the appointments I was sent on had any actual desire to see me. I was sent mostly into economically depressed areas, and many "prospects" avoided the appointments by leaving their homes, and far too many indicated that they had never set an appointment to begin with. Of course, I was expected to sell them anyway.

6. The pitch is set up to be a "one call close", and seniors are pressured to "buy today" because the agent won't be able to return to their area for 4-6 months, which is a lie.

7. Although the products they sell are good products from reputable firms (as far as I was able to determine) their is no consideration given to the suitability of the product for the prospect. I was expected to sell them and cancell their current insurance even if it was as good as or better that what I had to offer.

8. As soon as I was "in the field", my requests for help or supplies were ignored. I couldn't get the home office to even return my calls or e-mails.

9. After I quit, even though they had paid me exactly $0, they went into my checking account without explanation or authorization , and stole $90 from me.

10. Overall, this was a costly mistake for me. In addition to the over $700 I paid for "training" and "supplies", I spent several hundred dollars in gas for my car, and, most importantly, wasted two months of my life when I could have been pursuing legitimate opportunities.

While SCH might be a good opportunity for some, BEWARE! It is NOT what they promise, and if you have either a conscience or ethics, I'd suggest you avoid it!

Greenville, pa Greenville, Pennsylvania
U.S.A.