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Report: #1280926

Complaint Review: Shoe Metro - San Diego California

  • Submitted:
  • Updated:
  • Reported By: MAS — Florida USA
  • Author Not Confirmed What's this?
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  • Shoe Metro 8960 Carroll Way, Suite 100 San Diego, California USA

Shoe Metro www.shoemetro.com Sent Wrong Order then Charged Me 20% Stocking Fee San Diego California

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Metro Shoes (www.metroshoes.com) is a scam.  In fact they have the ability to withdraw my product review on Amazon.com which is incredible.  

I placed on an order for Tory Burch shoes through Amazon.com and received the items approximately 13 days after placing the order. Clearly they have supply chain issues out of China. The order was the wrong size and, after I opened the box, I immediately returned.  I was charged a restocking fee of 20% for packaging issues on the return. Is this a joke? So in order for me to return shoes, I had to pay full return postage (since they have ZERO clout with Amazon and aren't listed as a Prime vendor - my lesson learned), but also about $40 for their "re-stocking fee".  All they have to do is a couple of more of these incorrect orders, then issue "re-stocking fees" and the cost of the shoes will pay for themselves.   

I will never order from this site again and will definitely spread the word about what a scam it is.  

Also, it's quote obvious that they have paid "review" writers whoc do nothing but post FAKE REVIEWS.  What a complete joke!

This report was posted on Ripoff Report on 01/19/2016 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shoe-metro/san-diego-california-92121/shoe-metro-wwwshoemetrocom-sent-wrong-order-then-charged-me-20-stocking-fee-san-diego-1280926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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