Complaint Review: ShopJimmy - Internet
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- Author Not Confirmed
- ShopJimmy Internet USA
- Phone:
- Web: www.shopjimmy.com
- Category: Television Parts & Services
ShopJimmy Was convinced that the wrong part was the fix by tech support Burnsville MInnesota
*Author of original report: All fixed
*UPDATE Employee: Please contact me
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Contacted ShopJimmy looking for a PSU for a television I am trying to repair. Was told by their technician that it was probably not the PSU, was likely the Y-Main and/or Y-Buffers. They did not have the PSU, or Y-Main. Ordered the Y-Buffers from them, and the Y-Main from another company. Installed all three parts and the problem has not changed in the slightest. Returned the Y-Main with no questions from other company, however ShopJimmy apparently has a problem returning $48 worth of two parts because it falls under the (very odd) "Its under $25 so we don't accept returns". Well now I am out the money and have two boards that I have no idea what to do with. Returned the other parts (that I bought at their suggestion) and lost 20% on that too.
Just an annoying problem all around and the TV is still not fixed, thanks to ShopJimmy.
This report was posted on Ripoff Report on 08/18/2014 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shopjimmy/internet/shopjimmy-was-convinced-that-the-wrong-part-was-the-fix-by-tech-support-burnsville-minnes-1170530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
All fixed
AUTHOR: L.N. - ()
SUBMITTED: Sunday, August 31, 2014
Contacted ShopJimmy as requested. Was given a full refund with no questions. This problem has been solved beyond my satisfaction.
#1 UPDATE Employee
Please contact me
AUTHOR: Customer Service Manager - ()
SUBMITTED: Wednesday, August 27, 2014
Hello,
First off I want to apologize for your frustration, this never should have gotten this far. Please contact me and I will gladly help you get this taken care for you. My ext is 158
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