Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #580298

Complaint Review: Siler Financial Group - Longwood Florida

  • Submitted:
  • Updated:
  • Reported By: Older AND Wiser — Bellevue Iowa Virgin Islands (US)
  • Author Not Confirmed What's this?
  • Why?
  • Siler Financial Group 705-D W. State Road 434 Longwood, Florida United States of America

Siler Financial Group Thomas Schwartz RIPPED OFF AND TICKED OFF!!! Longwood, Florida

*Author of original report: SILER FINANCIAL MADE IT RIGHT.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I'm an over the road trucker, as is my husband.  He was diagnosed with lymphoma (80% of bone marrow) in April of 2010.  As a result of chemo beginning then, he wasn't able to work for about 9 mos.  Everything I made went to cover 2 mortgages, his truck and trailer payment and all of our regular bills.  In order to cover those expenditures, I had to charge fuel for my truck and maxed 3 credit cards.  Although the cards were on low-interest promo rates, and I did my best to make the payments, the promos ended and the interest rates went thru the roof. 

I received a call from Siler Financial Group and was told that, for $895.00, they would negotiate with my credit card companies for a lower interest rate and they guaranteed (on the phone and in the written material I was sent) to save me $7,500.00.  I agreed and paid them (on a credit card) and was given a counselor, Thomas Schwartz, to take care of the negotiations.  He was successful in getting one of the credit card companies to lower their 22.9% interest rate to 10% for 6 mos., with right of extension after that time if necessary.  Since I only owed them a bit over $3,000.00, I was satisfied.  Then he tried to deal with Wells Fargo without success.  I am being flooded with letters from Wells, demanding money I cannot pay them. 

Although I've called Thomas Schwartz's voicemail and Siler Financial Group many times, I am getting no positive response, or any response, from them.  I called them, asking for a supervisor and was told that Schwartz would call me.  I made it clear that he was to call me on my cell phone, as I was on the road.  He did not do so.  When I got home night before last, I found a voicemail message on my home phone from him.  His message:  "Well, I'm calling you, as you asked."  I've tried to call him since and am unable to reach him or to get any resolution to my credit problem.  I want my money back or I want a satisfactory result.  It seems I'm not going to get either!!

This report was posted on Ripoff Report on 03/12/2010 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/siler-financial-group/longwood-florida-32750/siler-financial-group-thomas-schwartz-ripped-off-and-ticked-off-longwood-florida-580298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

SILER FINANCIAL MADE IT RIGHT.

AUTHOR: Older AND Wiser - (Virgin Islands (US))

POSTED: Wednesday, March 17, 2010

After filing my original report, I was contacted by Justin Kenney of Siler Financial Group, who expressed his dismay at the treatment I received from one of their counselors.  He was quite clear that my full purchase price would be refunded to my credit card. 

I am happy to say that Mr. Kenney followed through with his promise to make me
whole and my full purchase price of $895.00 has indeed been credited to my card.

Although my previous experience with Siler lacked professionalism, I am impressed with their desire to satisfy the needs of their clients, either by performing as advertised or, in the event they did not perform, by refunding in full monies paid.

Although disgruntled by my original treatment from Siler, the recent follow up by them leads me to the conclusion that Siler is a "heads-up" company, and, to quote Martha Stewart, it's a good thing to find a company that has the integrity to stand behind its advertising.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now