Simplify Commerce Fraud Internet

This is a fradulent company that are playing some sort of game with different types of customers.  I am not sure what they are doing but is seems fraudelent to me. you be the judge here is what happened to me.

• installed woo commerece cart software on my wordpress website
• used Simplift Commerece because they were free license
• i signed up and was accepted.
• they gave me access to the API's for my website
• i processed a test transaction and it went through
• i put it live for my customers
• first customer transaction went through
• a few days later i am looking for my money deposited, dont find it
• so i emailed, they said i NOW need further autherization to process transactions
• 1 day later they terminated my account, no reason and blocked from my customers transaction
• they say that the customer was not charged
• but given this behavior i do not trust them
• now i have to go to customer to explain this situation and make me look bad to them

   

• i dont have proof my customer was refunded

• they are doing NOTHING to help me NOT appear bad to MY CUSTOMER
• they terminated me for NO reason
• i have had a long relationship with PAYPAL so its not me
• Only reason i tried them was because i switched to woocommerce and they were cheaper and said it is by MASTERCARD
• im not sure if MASTERCARD is involved. i am currently pursuing a fraud case with mastercard against them and i will take it to the FBI and other authorities