Singer Lazer Storm ripoff Los Angeles California

The SINGER LAZER STORM, This is the WORST shopping experience of my life! I ordered the vacuum on July 4, 2005. I ordered (1) one vacuum and received (3) three. I was charged for 3, plus 3 warranties.

After several attempts to contact customer service, I finally spoke with an individual who could hardly speak English. She instructed me to return the 2 extra vacuums and my account would be credited for the vacuums and warranties, a total of $180.00.

The vacuums were returned by Federal Express on 8/18/2005. I HAVE NOT RECEIVED A CREDIT ON MY VISA. My next step is to contact the TV station to inform them of this HORRIFIC SHOPPING EXPERIENCE and let them know that I will never purchase from their TV channel again!

I only hope that my credit card company can resolve this problem for me. The vacuum is OK for a small kitchen; truthfully it is a waste of money! I recently purchased a (competitor's name deleted - see below) and it is wonderful! It is definitely worth the money!

Patricia
Reading, Pennsylvania
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.