Sirius XM Radio Billing, unlawful, no contract Indianapolis, Indiana

 I have been a customer for years. 1st of this year I started my service back up online via chat. I agreed to $25 for 6 months. Nothing else was mentioned. In the past I would pay and when it ended my service would cutoff. However this time the service was interupted like in the past but then I received a 18$ bill for 1 month. I got online and spoke to xm about this and they advised me it auto renews at regular cost. I advised I was never told this. XM basically said to bad you owe it. I told them i would pay this plus the difference to start my service back but again I was advised I had to pay the 18$. This was really upsetting me. I told them forget it and I will not renew and since its already cutoff I am finished. well to this day (A few months later) my bill has grown to 51$. I decided to call xm and they tell me its in collections. I call collections(very unprofeesional) and I tell them whats going on. Bascially XM will never get me as a cust or the money they think I owe. Its ashame a crappy company cant add up what I have paid in the past years and bank on that instead of trying to scam me

Hi Larry - 

We apologize for your experience. If you cancelled with us four years ago, you should not have been charged for the past four years. We would like the opportunity to set your account in the proper status and deactivate it. However, we need some information from you. Send us an email with your contact info to sxm_help@siriusxm.com and we'll be happy to discuss this with you further. 

Thanks,

SiriusXM Digital Care Team