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Report: #1419866

Complaint Review: Sirius XM radio - other other

  • Submitted:
  • Updated:
  • Reported By: Marianne — Menifee California United States
  • Author Confirmed What's this?
  • Why?
  • Sirius XM radio other, other United States

Sirius XM radio Scammed renewal period and unauthorized automatic checking acount charge other 

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I received 6 months Sirius radio satellite service when I purchased my car in 2016. I called Sirius twice to renew, each for 6 month periods. I let the 2nd renewal (due 4/2017) lapse until July 2017 and called Sirius to renew for 6 more months. Their agent did renew me for 6 months but made 3 months retroactive to April 2017. Then the service quit working December 26th so I called Sirius today to get help and was informed that my checking account was sutomatically charged October 3, 2017 for only 3 months and the fee is now due again. I never agreed to be charged retroactively for 3 months and never agreed to have my checking account automatically charged. This account is rarely used so I missed the automatic charge in October. 

This report was posted on Ripoff Report on 12/29/2017 09:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-xm-radio/other-other/sirius-xm-radio-scammed-renewal-period-and-unauthorized-automatic-checking-acount-charge-o-1419866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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