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Report: #1250080

Complaint Review: Sirius XM - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Humrx — Huntingdon Valley Pennsylvania USA
  • Author Not Confirmed What's this?
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  • Sirius XM Nationwide USA

Sirius XM Every agent gives a different deal NY Nationwide

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Subscription in my new car ended.  I called the end date only to find Sirius auto enrolled me at 5x the price earlier that day.

I told them to cancel this. I was told to call a different # to cancel. I then was offered a free radio becaus I was told my new car is an xm radio and I needed a sirius radio that when I put howard stern on would cost 5.00/mo less. I was quoted a price and then after going to check out the price was 40.00 higher.  I cancelled everything. Total time wasted 2 hours.

A week later got an email offering 25. for 6 mos. I called but didn't include stern and was told it would be 150. more to add stern. Love him but not 150 worth.  hung up   total wasted time 1.5 hours.

A week later I called on another email and was told if I activated my GMC radio again I would pay 9.99 per month after fees would be 11.00 per month and I would have all access. In addition they would send me a free radio that I can then listen everywhere. 2 hours later after charging my card I was told to call another # to get the radio.

Called # to get radio and told I would have to pay shippin, and fees, and activation, and another monthly subscription of 12.00 per month if I wanted this.  50 minutes later I give up.  

They really should train their people better and stop lying.  Very frusterated!  It seems that every year I have to go through the same song and dance with them.  I just spoke with a client of mine and they had a simular experience and cancelled all together becaus of the agents who lie.   Anyone else experience this??

This report was posted on Ripoff Report on 08/21/2015 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-xm/nationwide/sirius-xm-every-agent-gives-a-different-deal-ny-nationwide-1250080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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