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Report: #1353303

Complaint Review: Skin Opulent & Eye Opulent - Internet

  • Submitted:
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  • Reported By: RaidenDSI — Lincoln Nebraska USA
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  • Skin Opulent & Eye Opulent Internet USA

Skin Opulent & Eye Opulent Skin Opulent & Eye Opulent Internet

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Got an offer in my email to take a survey and get a prize. Survey was offered through newsmax.com. I took the survey. After the survey I got the option to choose my prize. It was some trials for various skin care products. I selected the skin cream which ended up being Skin Opulent. This was not free but was offered with a low shipping and handling charge which I was ok with. Upon checkout they also offered me Eye Opulent Eye Serum which also included an additional shipping and handling fee. I was ok with that as well so I ordered both trials.

I received the products. About 3 weeks later I see that I got charged $85 and $89.95 for a subscription service. 
I looked to see what it was and it was the same company that charged me for the shipping and handling. 

Upon calling the credit card company they told me that this is very common and they see this with many customers. They said that when I ordered the trials I was automatically enrolled in a subscription agreement with the company for further products. After informing them that I did not see this written anywhere on their website when I placed the order I was informed that they usually put it somewhere on the bottom on the credit card page. I went back to the site where I ordered from and put in some random information to get to the credit card information page and sure enough I couldn't see it, just as I suspected. 

After looking over the page carefully I noticed that they had a link to their terms and conditions listed at the bottom of the page. I clicked on it and that is where they had the information about the subscription auto enrollment. 

This is deceptive and if not illegal should be illegal. I was not give the chance to openly agree to this. They just assume that if the carefully hide it in their site then it's the same as someone conscientiously agreeing to it. This is not an ok practice. 

These people are crooks and should not be bought from. 

This report was posted on Ripoff Report on 02/01/2017 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-opulent-eye-opulent/internet/skin-opulent-eye-opulent-skin-opulent-eye-opulent-internet-1353303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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