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Report: #1368466

Complaint Review: Skin Royale & Eye Royale - Internet

  • Submitted:
  • Updated:
  • Reported By: SoccerMom20 — Keithville Louisiana USA
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  • Skin Royale & Eye Royale Internet USA

Skin Royale & Eye Royale BUYER BEWARE!! SCAM!! DON'T TRUST THIS COMPANY!! Internet

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 Purchased the $14.95 sample. Received without a packing list on either product. No mention of being charged full price after 14 days nor that the purchase enrolled you in a monthly shipment. Did not notice the first charge. When I received the second shipment I looked at my bank account and had two charges of over $92 for each product. Called and was then told of their rules. I cancelled subscription and asked for a refund. I was given another phone number to call. Customer service rep acted like I was ignorant for not knowing about their terms. Was told I would only receive a 35% refund on each product of the second shipment. I told her that wasn't good enough, I didn't want the product, couldn't use the product, and that they were only running a scam. She then decided I could receive 65% refund and my card would be charged back within 3 days. I went ahead an accepted their terms as a lesson learned. I asked where to send the product back to and was told to just keep it. I usually research ads like theirs and I guess this one time I didn't. Sure wish I had seen this site before I ordered.

This report was posted on Ripoff Report on 04/19/2017 06:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-royale-eye-royale/internet/skin-royale-eye-royale-buyer-beware-scam-dont-trust-this-company-internet-1368466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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