Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1337775

Complaint Review: Skin Royale/Eye Royale - california

  • Submitted:
  • Updated:
  • Reported By: Deborah — Perris California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Skin Royale/Eye Royale california USA

Skin Royale and /Eye Royale Company Claimed product was created by Angelina Jolie. The cost was $4.95 and $5.95 to cover shipping and handling. 10 day later my Visa Card was charged $89.95 and $ 86.95. When I called customer service they told me I needed to cancel within l4 days because it was a trial order and they refused to credit my Visa.. What kind of misleading advertising is this. Total RIPOFF. I Santa Ana, California

*Consumer Comment: Royale eye cream

*Consumer Comment: Skin royale

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This company was offering free samples of Royale Skin Serum and Royale Eye Cream that was created for Angelina Jolie. The cost was for Shipping and handling only.  One was $4.95 and the other was $5.95. When the order came there was NO packing slip or paperwork that came with the order.  Approximately 10 days later they charged my Visa card another $89.95 and $86.95.  I called the company and asked them how this could have happened?? She said it was a 14 day trial and I would have needed to call and get an RMA# and return the product within the l4 days. I never saw anything as to that when I ordered the samples.  I asked her to please credit my account and she said she could not do that.  I asked her for an RMA# so I could return the samples and she told me it would take about 30 plus days to get a refund and that I would be charged a restocking charge so the best she could do is give me a 50% refund. I told the  women that I was on a fixed income and needed all my money back. She still refused to give me my $176.90 back and there was no one else I could talk to.

This company go under several different names but there all the same company out of Santa Ana, California but they say the company is in Arizona. This company is a total Rip off that won't return your money.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                

This report was posted on Ripoff Report on 11/12/2016 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-royaleeye-royale/california/skin-royale-and-eye-royale-company-claimed-product-was-created-by-angelina-jolie-the-co-1337775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Royale eye cream

AUTHOR: Curiosity kill the cat - (USA)

POSTED: Tuesday, January 24, 2017

 I also had an unauthorized charge of $87.69. My bank was the one that notified me of this charge. I send out a dispute of unauthorized charge with my bank and got my money back. I later found out not only do they charge you two separate $87.69, but they will also charge you another $87.69 for a monthly membership. They make sure and say you get free shipping. They are a dishonest company, if you still want to buy there products you will be ripoff. And if you try to get your money back they will charge for restocking fee, shipping fee, you will get less then half of your moneyback. It is not worth the hassle.

Respond to this report!
What's this?

#1 Consumer Comment

Skin royale

AUTHOR: carmen - (USA)

POSTED: Monday, January 23, 2017

 Took out 176.90 out of my checking account They are stealing our lively hood !! I need my money back now

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now