Report: #1397347

Complaint Review: Skinnyme Chocolate

  • Submitted: Fri, September 01, 2017
  • Updated: Fri, September 01, 2017
  • Reported By: KCP — Lubbock Texas USA
  • Skinnyme Chocolate

    Internet
    USA

Skinnyme Chocolate Bad customer service, false advertising Texas **Author of this Report is NOT CONFIRMED**

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This company has awful customer service. It may be very well because they are actually a scam. I was so happy to hear that there was a good sugar free chocolate and I even was happy to pay the outrageous price for it.  After placing my order, I received a confirmation email which had the incorrect type of chocolate on the order. I responded to the email immediately--still no response. Later, not even a full day after ordering, I called their customer service number to ask how we could fix this situation. The representative put me on hold to talk to her "supervisor", but accidentally took me off of hold long enough for me to hear the representative talking with her "supervisor," laughing at me, and stating that "of course they were not going to do anything" and "how stupid I was to think they would care." Furthermore, there seems to be small writing somewhere, which I never saw, that says I am automatically signed up for a weekly re-order of this chocolate. I created an account as per the email said so that I could suspend or cancel my supposed subscription. The website would not let me. I just cancelled my card. I still do not know how the chocolate is either. 

This report was posted on Ripoff Report on 09/01/2017 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skinnyme-chocolate/internet/skinnyme-chocolate-bad-customer-service-false-advertising-texasnbspauthor-of-this-re-1397347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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