SkinOpulent I responded to an ad that claimed you could order their product for free and only pay shipping and handling which I did; however, what they didn't tell me was that they would charge and continue to send me their product even though I never said I wanted to continue using the product.  Santa Ana CA

 I responded to an online ad for skin cream. The ad stated that a trial sample would be sent free with the consumer paying only 4.95 for shipping and handling. As a woman in her 50's, I am always looking for good skin cream and this one looked promising as it stated it works on people with sensitive skin which I have. After the product arrived, I started using it and it wasn't too long that I started noticing small red bumps on my face. I saved the original packaging slip so I could respond one way or another if I wanted to reorder in the future. The only thing that was on the packaging slip was an email which I promptly responded to and told them I could not use their product and the reason why. I thought they might want to know that their product did not work on people with sensitive skin like me.

I never heard back from the email I sent so I thought no more of it until I received another shipment in the mail a few weeks later. I looked on my credit card statement and noticed all these charges for this product. It seems they did charge me for the original trial size item and the one that was sent to me in the mail a few weeks later. I tried to call the number listed on my charge card statement and got a recording that my call couldn't be completed at the time and I would have to try back later. Well, I tried back later and got the same message; in fact, each time I tried to call back later I got the same message. I want these charges removed and I want them to stop. If I can't get ahold of anyone, who knows how many hundreds of dollars will be stolen from me before it us over.