Complaint Review: Sky beam - Berthoud Colorado
- Sky beam 320 Gateway Drive Berthoud, Colorado United States of America
- Phone: 888-759-2326
- Web: SkyBeam.com
- Category: Internet Service Providers
Sky beam Rip off Company with the worst customer services in history Berthoud, Colorado
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My local Internet provider was purchased by Skybeam. Reliiability and service has hit rock bottom. You can not count on having a connection. Sometimes it's good, sometimes it's slow, sometimes no connection at all. Better hope you don't need a service call to your location. I was told that was a ten day wait.
If you think canceling their service, will solve your problem......guess again. I cancelled service 30 days ago and today I received a bill for last months service. When I called, I was told that it is their policy to continue billing (even if service is cancelled) till they decide to pick up their equipment. When I asked when might that be, I was given a date an additional 30 days later. Apparently, they are so busy it takes them at least 60 days to remove their equipment.
After reading the other reviews of this company, I don't expect them to be around much longer with the level of service they are providing today.
This report was posted on Ripoff Report on 08/30/2011 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sky-beam/berthoud-colorado-/sky-beam-rip-off-company-with-the-worst-customer-services-in-history-berthoud-colorado-771191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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