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Report: #181333

Complaint Review: Skyfission, WhiteOverNite - El Camino California

  • Submitted:
  • Updated:
  • Reported By: Raleigh North Carolina
  • Skyfission, WhiteOverNite 800 El Camino Rio Suite 180 El Camino, California U.S.A.

Skyfission, WhiteOverNite, Company is a total rip -off, Will take money from your bank account without your authorization. When you can prove that you did not authorize, the ***holes wont refund your money. Worst customer service in all of GOD's earth Ripoff El Camino California

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On March 6, 2006, I was on the internet. Somehow I got into a pop-up that I could not get out of. What the pop-up was offering looked interesting, so I kept going. After looking, the page offered a "7- day free sample" of White Over Nites. Further down, the offer said the the only thing that I had to pay was $3.95.

So I signed up. I read the terms of agreement and entered my card infomation. I got my conformation and printed my receipt. The total on the receipt was $3.95.

The next day, I was sent an email, telling me that I was going to be automatically enrolled in an Auto-Ship which was not free. It cost $99 dollars. I thought nothing of it because I thought that they would contact me before they assumed that I wanted to be enrolled in to anything.

Nine Days later, I see a deduction from my account for $106.90 for WhiteOverNite. Keep in mind that the receipt I have is only authorized for $3.95. They took it upon themselves to deduct the $99 for the auto ship program that I never gave agreeance to.

When I called the company, the represenative that I spoke with (Lola) was basically the b***h that I perceived her to be. She was not listening to what I was saying, but insisted on telling me that I knew about the $99 program. I didn't. When I asked to speak to a superviser, I was told that a superviser was not availible to talk to me. What kind of customer service is that? You call a customer service center, and a customer service supervisor is not availible to talk to the customers!!!!!

I only authorized $3.95, that's what I expected to be deducted. Not the other $99.

Dawn
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 03/15/2006 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skyfission-whiteovernite/el-camino-california-94040/skyfission-whiteovernite-company-is-a-total-rip-off-will-take-money-from-your-bank-acc-181333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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