Complaint Review: SkyGolf - Nationwide
- SkyGolf skygolf.com Nationwide U.S.A.
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- Category: Miscellaneous Electronics
SkyGolf SkyCaddie Cheats Customers on terms of membership Nationwide
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I bought a SkyCaddie in November of 07, and paid for a $50 membership to download courses into the skycaddie. I didn't read the fine print so I didn't know that after 1 year the courses are deleted from the skycaddie. I didn't renew my membership until March 2009. The online registration said my year membership would be up in November 2009, less than the year I expected. I used the online message system to ask why this was the case and got no response, so I went ahead and resistered, thinking I could clear it up later. Unfortunately I was told by skygolf that if I had called them prior to re-regestering, they could have changed the date, but since I already registered, the expiration date would remain in November which was my original expiration date. I was without service from November to March but had to pay for it anyway. Skygolf said it is like a country club membership that is yearly, which is not an accurate analogy in my opinion. I guess that if I had called them then the membership wouldn't be like a country club membership, but if you register on-line it is like a country club membership. I think this is lousy customer service.
Steve
Liberty, Indiana
U.S.A.
This report was posted on Ripoff Report on 03/31/2009 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skygolf/nationwide/skygolf-skycaddie-cheats-customers-on-terms-of-membership-nationwide-439505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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