Complaint Review: Sling TV LLC - Internet
- Sling TV LLC Internet USA
- Phone: (877) 811-4788
- Web: www.sling.com
- Category: Internet Services
Sling TV LLC scammed by SLING TV free 2 month promo from Walmart Meridian Colorado
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I received a free two month promo code from Walmart for a purchase I made on Cyber Monday. I redemed the code on December 10, 2016 and I did not enter any credit card information to get the two free months so I was certain I would not be billed. (I had prevously used SLING TV prior to this free two months). I received the confirmation e-mail after I signed up on December 10th, nowhere in the e-mail did it say that I was subscribed to ongoing services after the free two months.
The morning of February 10th, I logged into my bank account and noticed that there was a charge for $39.98 from Sling.com! I contacted their customer service and they informed me that at the end of the free two months they automatically billed my account for a new month because I had not cancelled prior to the 8th of February! I immediately cancelled the subscription from them and asked them to reverse the charge to my account, to which they replied they could not do that because they claim that I used the service on the 8th and 9th of February. I said that the free two months started on December 10 not December 8th and they were billing me on February 10th, not February 8th. I attempted to remove my debit card information and it will not let you. So I contacted my bank and had them close the debit card account and began the process of disputing the charge with them.
When I talked to the customer service person I kept telling them over and over that I did not know I was signed up for any kind of "subscription" that was going to involve recurring monthly billings. Furthermore that they had billed me on the 10th not the 8th when they claim they did. My bank shows they billed me on the 10th and it went through on the 12th, nothing happened on the 8th. I even tried speaking to a manager and they told me the same thing and they would not reverse the charge.
Misleading advertising about free two months. This is nothing more than a scam designed to bill customers for the free two months they gave you. This TV service is not even worth that kind of price tag. Their claims are false, there is no live TV at all. It is all previous season episodes and no local channels. A very lousy service.
This report was posted on Ripoff Report on 02/13/2017 07:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sling-tv-llc/internet/sling-tv-llc-scammed-by-sling-tv-free-2-month-promo-from-walmart-meridian-colorado-1355710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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