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Report: #1448444

Complaint Review: Smart One Energy LLC - CA

  • Submitted:
  • Updated:
  • Reported By: Lynn — Fair Oaks United States
  • Author Confirmed What's this?
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  • Smart One Energy LLC CA United States

Smart One Energy LLC scam to get you to switch to a CTA (gas commodity suplier) CA

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I got a call from someone claiming to be calling from my gas company, saying we qualified for a discount. I didn't have a good feeling about it, but they must have caught me in a weak moment. When they asked if I consented to receive this discount, I said, "yeah, I guess so". I stupidly gave them my service agreement number, not knowing what that meant. I immediately called my gas company to ask about the call, and they knew exactly what happened, and said that I would soon get a letter from them confirming the change.

When I got the letter, I immediately called the number provided for Smart One Energy. I called, and although they didn't say, their office must be on the east coast, because they said I was calling during non business hours. I called at 2:45 Pacific time. I will try again tomorrow. In the meantime, I am fuming: at them, and at myself for allowing this to happen. I'm usually not so trusting. Should have followed my gut feeling. I just hope I can get this taken care of before I get charged for their "discount". This is total fraud. The other company name was never mentioned, and I was led to believe I was speaking to someone from my gas company.

This report was posted on Ripoff Report on 06/21/2018 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-one-energy-llc/ca/smart-one-energy-llc-scam-to-get-you-to-switch-to-a-cta-gas-commodity-suplier-ca-1448444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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