Complaint Review: smartbomb.com - Internet
- smartbomb.com Internet United States of America
- Phone:
- Web: http://www.smartbomb.com
- Category: Drug Stores
smartbomb.com Vitamins company went from great to non-responsive, non-delivering Internet
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Company has been great in the past (before March), usually shipping within a few days of order, good prices, free shipping above $100, frequent extra discounts.
Web site changed early in year and their performance went down hill.
Until February 2011, orders shipped promptly from New Jersey.
After March, orders shipped from Ohio. At first quickly, order on 3/16 shipped 3/24, order on 4/15 shipped 4/17, order on 5/9 shipped 6/16 (getting annoying, slow, received one wrong item, they quickly sent right product), order on 7/29 arrived 8/24, order of 8/25 is not yet shipped (10/11).
Now I'm experiencing the same issue as other reporters on this web site, no responses to support requests, no humans answering phone.
(Mea culpa for not checking ripoffreport.com immediately when their performance went down hill!!!)
I've now initiated a credit card dispute due to no product received and no responses to inquiry.
This report was posted on Ripoff Report on 10/11/2011 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smartbombcom/internet/smartbombcom-vitamins-company-went-from-great-to-non-responsive-non-delivering-internet-787412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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