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Report: #1426155

Complaint Review: SmartBuyGlasses - Internet

  • Submitted:
  • Updated:
  • Reported By: M. A. — Alexandria Virginia United States
  • Author Not Confirmed What's this?
  • Why?
  • SmartBuyGlasses Internet United States

SmartBuyGlasses Charged my credit card, Never delivered! Internet

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I purchased a pair of Eyeglass Frames that are readily available from every local Optician I called. SmartBuyGlasses advertised them much cheaper. They had to order them, and said they would have them in less than 2 weeks. They charged my credit card immediately upon placing the order.

Nearly 2 months later, I still have not received the frames. They send an automated email about every 5 days saying there has been a delay. They estimate the delay to be 5 to 9 working days. This is the only communication I receive after paying for these frames nearly 2 months earlier.

The frames are readily available from the manufacturer. I suppose they are waiting to acquire the frames from another source. From now on I will assure I am purchasing new frames from a retailer that purchases brand new, authentic stock from the manufacturer.

This report was posted on Ripoff Report on 01/30/2018 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smartbuyglasses/internet/smartbuyglasses-charged-my-credit-card-never-delivered-internet-1426155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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