Complaint Review: SmartSmokerUSA - Internet Internet
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- Author Not Confirmed
- SmartSmokerUSA The Old Chapel 13 Victoria Road Internet United States of America
- Phone: 1-866-700-8565
- Web: www.smartsmokerusa.com
- Category:
SmartSmokerUSA Smart Smoker USA/Smart Plan My husband now smokes more because of the stress caused by this e-cigarette scam! I have info to help! Internet
*General Comment: E-cigarette
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I wanted to share info I too have been going through hell trying to stop this company. My husband & I agreed to order an e-cigarette and try the product. We did not know we were being auto enrolled into another plan that has been nearly impossible to cancel. No joy with the USA toll free number, no response from the online ticket, no reply to any email...I disputed with my card company-that dispute is still pending...so I decided to start looking for articles about e-cigarettes that would allow reader comments so I could warn other people about this company-yes being spiteful. luckily though I got linked to their UK website (the same address where the refills are being shipped from) and they had a UK phone number so I rang it-WOO h*o a live person. She argued that it was in the terms & conditions whatever-either way irrelevant when you spen over 2 months trying to cancel...Anyway she offered to cancel the plan-we shall see but atleast i made contact & know have documented who I cancelled with. Here is the UK # as you will need to dial it from the USA:
011448007569475
This report was posted on Ripoff Report on 01/21/2010 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smartsmokerusa/internet/smartsmokerusa-smart-smoker-usasmart-plan-my-husband-now-smokes-more-because-of-the-stres-557788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
E-cigarette
AUTHOR: Madashell - (United States of America)
SUBMITTED: Thursday, March 04, 2010
I ordered the Smart Smoker Kit-Free Trial on January 5, 2010 as of today March 4, 2010 I have not received my kit and my credit card has been charged the $9.95. I have tried contacting this company but have not been able to get in touch with anyone. I have sent e-mail to no avail. This company will not communicate with the customers at all, but they will charge your credit card. I read about how they charge the $99.00 on your credit card before you receive your free trial kit. I cancelled my credit and have a new one issued. I wish I had read the rip off report before I ordered this kit. I would advise anyone that thinking about ordering from Smart Smoker not to do it. This company is a scam.
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