Complaint Review: Smokingeverywhere - Sunrise Florida
- Smokingeverywhere 5600 NW 102nd Ave. Suite A Sunrise, Florida United States of America
- Phone: 8006130337
- Web: http://www.SmokingEverywhere.com
- Category: Advertising / Deceptive
Smokingeverywhere Try our new Electronic Cigarette for free, We'll only Charge you a hundred dollars, whether you want ot or not Sunrise, Florida
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Ad's says pay shipping and handling of $9.95 The product is (Free) - email is then sent (I found mine in my Yahoo spam folder) that you must call their number and "qualify for their promotion. I did not call right away so they called me two days later. said the $9.95 was for S&H and the product cost $99.95 - I could try it for 14 days and send it back (at my expense) and I would only be out the original $9.95. If I decide to purchase immediately I could buy it for $69.95. I told them I would try the 14 day deal and did not want any other offer. they verified my shipping address and I was fine with that. 3 days later I get another call and to go through the whole process again. I told them I already talked with someone and didn't need to (re-register), then 3 days later I got another call, this time they said the product was shipping the following day and wanted to know if I wanted to buy the product upfront I told them no. 3 days later I get yet another call telling me the product would be shipped out the following day. by this time I just told them to cancel the entire deal and don't send anything and refund my $9.95. 3 days later I received the product in the mail with an invoice that totaled over $100.00 with more shipping and handling. I tried the product and was not satisfied (I have tried similar products for reference) but was informed that I could not return it even if less than 14 days, the EULA says once I had used the product it cannot be returned, and would be charged on my card the entire amount of the invoice. the original @9.95 was charged against my account the day I placed the order. the 14 days started the day they send it (The man on the phone told me) - You can not get back to them via their 800 number and/or their automated phone. they did not respond to any emails. I registered with their company a member and was sent return emails immediatly (might have been automated too) since 4 agents spoke with me and none of them knew the other one had already spoken with me. I'll continue to file complaints via email and phone (If I ever Get on with them) and keep you informed.
I checked with the Florida BBB and they gave them an "F" rating, I also filed a complaint with them.
This report was posted on Ripoff Report on 10/25/2009 02:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smokingeverywhere/sunrise-florida-33351/smokingeverywhere-try-our-new-electronic-cigarette-for-free-well-only-charge-you-a-hund-514520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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