Complaint Review: SOLID TECH - QUEBEC Internet
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- Author Not Confirmed
- SOLID TECH Internet Canada
- Phone: 8666820647
- Web:
- Category: Computer Service & Repair
SOLID TECH PREMIUM SUPPORT INTERNET SCAM THAT PRETENDS TO BE PART OF MICROSOFT QUEBEC Internet
*Consumer Comment: Solid Tech is not a scam
*Author of original report: UPDATE ON MY EXPERIENCE WITH SOLID TECH
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After converting to Windows 10, messages kept popping up from Solid Tech that my computer was in danger. I was under the mistaken idea that Solid Tech was a part of Microsoft.
After clicking on the messages, I called the number given and ended up paying $224. to have my computer cleaned up. This clean up would include a year's worth of virus protection and technical help. I talked to these people about three times and finally decided they were doing more harm than good. At one point I asked for a refund but they refused.
I realize now that this was a scam and I was foolish to bite. But they get you when you are vulnerable and afraid a virus may make your information available. At one point the fellow said they were in Canada but I'm wondering if that is true.
This report was posted on Ripoff Report on 10/16/2015 07:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/solid-tech/internet/solid-tech-premium-support-internet-scam-that-pretends-to-be-part-of-microsoft-quebec-int-1261685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Solid Tech is not a scam
AUTHOR: Shabak - ()
SUBMITTED: Thursday, June 30, 2016
I contacted Solid Tech as my computer was running slow. I paid $179.00 for 30 days of support. It took them about 16 hours to fix the problems that I thought no one could. I could not get any updates, my CPU was using close to 50 % of its "performance " instead of 1 - 10%. I called them back several.times to fix user issues after I converted to Windows 10. There are 2 issues I have and I will be contacting Ted at Customer support. 1) when they fix the issues I would like to get a notification as to what the problem is. 2) maNY of the people you speak to who are nice sometimes don't answer the basic questions (language barrier) I was never told they work for Microsoft. I have been told they are Microsoft certified technicians. They even fives a problem that came up that was insufficient xxxx can't remember and they fixed that too. I have a tech that works on my computer for 125 an hour and these guys are really good
#1 Author of original report
UPDATE ON MY EXPERIENCE WITH SOLID TECH
AUTHOR: - ()
SUBMITTED: Saturday, October 31, 2015
After looking on this site, I was going to file a dispute with my bank but didn't have to as I had used Paypal and they fought the battle for me. Paypal is giving me full credit. This type of fraud just makes me mad and I'm so thankful for a site like this which gives suggestions for recourse. Keep up the good work.
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