Report: #502960

Complaint Review: Solow.com - San Fransisco California

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Submitted: Thu, October 01, 2009
Updated: Thu, October 01, 2009
Reported By: Julie — Lake Forest California USA

Author Not Confirmed

Why?

Solow.com 535 Howard Street 3rd Floor San Fransisco, California United States of America

Phone:
Web:
Category: Miscellaneous Companies

Solow.com help@solow.com, Solow.com has been charging me through my cell phone text messages at Verizon. I have never asked for this service. I was out of the country for 3 months and it shows I still used this service. San Fransisco, California

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Sometime in May 2009 there began to be text charges from solow.com.

The charges have been charged to my Verizon cell phone account. Verizon is unwilling to consider this fraud so I remain with the charges to pay to keep my account current.

I was out of the country May 26- August 11, 2009. As such, I had no idea of these extra charges until I arrived back in the USA. I incurred late charges with Verizon because the automatic payment I had set up was only to cover my baseline service.

I have called the 877-402-3687 that Verizon gave me. It seems "solow" allows you to unsubscribe but there is no way to get the 5 months of charges reversed. I am out about $100.

I will be sending them my bill and if they do not pay then I will send a claim to the attorney generals office. As a Verizon customer, you would think that Verizon would deal with the obvious fraud and dismiss the charges and go after solow.com.

Unhappy customer with solow.com as well as Verizon.

Lake Forest, CA USA

This report was posted on Ripoff Report on 10/01/2009 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/solowcom/san-fransisco-california-94105/solowcom-helpsolowcom-solowcom-has-been-charging-me-through-my-cell-phone-text-messag-502960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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