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Report: #803666

Complaint Review: Sono Bello Atlanta - Atlanta Georgia

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  • Reported By: Texan — Marietta Georgia United States of America
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  • Sono Bello Atlanta Hammond Dr Atlanta, Georgia United States of America

Sono Bello Atlanta Dr. DiFrancesco Total LIE -"you will be a skinny minny by summer!" Atlanta, Georgia

*REBUTTAL Owner of company: Sono Bello's Public Response to Online Reviews

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User Rating: 1 out of 5 stars by ewtexan@... 12/01/2011 Sono Bello

saw Dr for one consultation before procedure she was rude and stated she was in a hurry had somewhere to be! did not even tell me she was the Dr.! I started crying, felt like a piece of meat and embarraassed to be looked at by her. had procedures because was told half would be kept if i cancelled! did not see again until i requested because i was upset with results but had to wait 6 months.Dr. DiFancesco came in looked at me upset and said "what's the problem?" told her "I see no results" she came in before i had time to change into a gown and requested me to "lift your shirt" (in street clothes) she did not even look at my back areas! told me "i told you, you'd have to have a tummy tuck after procedures & this area (pointing to underneath my bra) is your RIB area, that was not included"....I paid to have a flat stomach! (a tummy tuck was never mentioned in 1st consultation, ever!) why would i pay an additional 5-9 thousand dollars after paying for a flat stomach? i asked for all areas to make sure this happened! nevertheless even with rib area excluded the stomach is NOT flat and definitely has FAT!

Dr. was rude 1st visit and hardly spoke to when had 1st procedure. It was painful and uncomfortable. rememer her yelling at me "be still or we cant get it!"! I was in shock and in pain! I did state that my 'muffin top' didn't look too different and stomach and hips looked the same" at 2nd consultation for 2nd procedure. 2nd procedure was better. i thought i liked results.but only ok after taking off girdle type contraption for a short period, had to wear for 8 weeks. I wore for 10 weeks. once taken off for good and body relaxed looked like nothing had been done! complained again & given run-around. had appt. with practice manager who said "will ask owners if something can be done" website and paperwork state "if not happy will offer another procedure at 70% discount, wasn't even offered that. shouldn't have to pay again for what i paid for! 2 weeks later heard nothing. Called again this morning, again can't talk with manager.

I paid for a service, did not receive the service. I left after first surgery and came back stating "there is no difference in my hips at all, they don't even hurt, the same with my sides and waist. (muffin top) i was concerned but was told "some don't experience pain or swelling" i did not see any difference or pain! felt they had not been touched. 6 months later i look basically the same...wait! MY BANK ACCOUNT is almost lost fat!

Sono Bello will not work with me! I look the same and they got my money!!!

I'm embarassed I ever used them!

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#1 REBUTTAL Owner of company

Sono Bello's Public Response to Online Reviews

AUTHOR: Sono Bello Patient Care - (United States of America)

POSTED: Thursday, December 29, 2011

After reading this review of Sono Bello online, I was left troubled with the thought that anyone has had a negative experience with us or believes were anything less than determined to provide excellent patient care.

When Sono Bello opened, our mission was to offer our patients the most experienced laser assisted body contouring procedures while providing the best patient care. I believe we have done this for the vast majority of our patients after performing over 15, 000 procedures.

With this in mind, Id like to directly address statements that have in this report. Please contact our Atlanta clinic, our corporate offices, or click here to directly discuss any concerns you might have or to read more

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