Sony Playstation Banned Account and won't provide reason

They banned my account suddenly today. I contacted CS and they wouldn't provide the specific reason for the ban. I asked for a supervisor and he couldn't provide it. All I asked for was specifics on what was said or done to earn the permanent ban and they wouldn't provide it. They just provided a generic reason of "You violated TOS for hate speech/racism in chat". My son could have said something that earned this, but why can't they provide the evidence or tell me exactly what was said?!

I've invetest probably over $1,000 in games, subscription, in game content, etc...and all of it gone now, with no possible way to recover any of it and they won't even show me why. This reeks of fraud to me. If they don't have to provide the reason or evidence, or even an appeal process...who's to say they aren't just doing this to force users to repurchase items, games and content to raise sales?

It's absolutely absurd and dishonest to erase and eliminate someone's account, all the money they spent and refuse to provide the evidence that you violated TOS. I refuse to use PS anymore. I'm going to sell my PS4 to recover what money I can and report them everywhere I can to inform people of what they are doing. This is dishonest business practice.