Complaint Review: South Bay Expressway - San Diego California
- South Bay Expressway 1129 La Media Rd. San Diego, California United States of America
- Phone: 619-661-7070
- Web: www.southbayexpressway.com
- Category: Toll Booth Cashiers
South Bay Expressway FRAUD!! "Notice of Delinquent Toll Evasion Violation" San Diego, California
*UPDATE Employee: We're happy to clear up any mistakes...
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I received a notice from South Bay Expressway in the mail for a "Delinquent Toll Evasion Violation." I knew from the moment I read it that it was a scam. I do not know where south bay is AND the license plate reported was not even the license plate of ANY of my vehicles. Because I knew it was a scam, I have ignored it and have been trying to get to the DMV to report what is going on. Yesterday (approx. 2 months after the original notice), I received a collections letter from a "law office" (Linebarger Goggan Blair & Sampson, LLP). I called the law office and it was obviously a call center, which is odd for a law office. So, when someone finally answered the phone, I told him that I was calling about a wrongful debt collection. As soon as he heard I was calling to dispute something, he hung up on me. Now I am getting very annoyed. And this letter from the "law office" came from Denver, CO, which means it could be a federal issue. So, I called South Bay Expressway and I explained what was going on. She was very quick to decide that it was not my vehicle and that the violation is deleted.
This report was posted on Ripoff Report on 08/04/2010 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/south-bay-expressway/san-diego-california-92154/south-bay-expressway-fraud-notice-of-delinquent-toll-evasion-violation-san-diego-ca-629082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We're happy to clear up any mistakes...
AUTHOR: South Bay Expressway - (USA)
SUBMITTED: Wednesday, September 15, 2010
Hello, Emma. We're sorry to hear about your experience with South Bay Expressway. Unfortunately, sometimes when a photo is taken of a license plate of a vehicle that doesnt pay the toll, the numbers or letters are read or entered incorrectly into our system. This can result in a violation notice being sent to the wrong person. We take extra efforts to make sure this doesnt happen, but if it does, we correct it and waive the toll and fine, as we did for you. The letters that you received in the mail were not trying to scam you. South Bay Expressway is a toll road in San Diego. The law firm that contacted you helps us collect from people who use the toll road but refuse to pay. Our apologies for getting hung up on when you contacted Linebarger, Goggan, It is unacceptable and weve addressed this issue with them. We apologize for the inconvenience and are glad we were able to clear this up for you. Should you need anything else, please dont hesitate to call us at 619-661-7070.


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